24-hour Cancellation Policy
All missed appointments and cancellations made within 24 hrs of a scheduled appointment will result in a cancellation fee of the full appointment.
Your practitioner will outline a recommended action plan to achieve the best results for your health complaint. You will achieve the maximum and best outcome when you keep your recommended action plan to this schedule. We have a long waiting list of patients trying to get appointments and poorly timed cancellations prevent us from offering these appointments to those who are needing our care.
We have an automated SMS reminder service for all bookings which you should receive 24 hrs in advance as well as an email reminder.
We hope you understand!