Support at Home with Evolution

Evolution Medical Care is a Penrith-based clinic of AHPRA-registered Chinese medicine practitioners, delivering Acupuncture and other natural therapies to Support at Home clients (the program formerly known as the Home Care Package) under one simple appointment type. Whether you’re the person receiving care, a family member helping arrange it, or a case manager coordinating it professionally, the details on this page are written for you.

Acupuncture Through Support at Home

Acupuncture is a recognised service under Therapeutic Services for Independent Living, within the Support at Home program’s Independence category. It offers an evidence-informed approach to managing pain, improving mobility and helping older Australians remain active and independent in everyday life.

Acupuncture must be approved within your Support at Home services and available budget, but may be added to an existing care plan upon recommendation. Individual contributions may apply depending on the client’s circumstances. Our team is experienced in liaising directly with your provider to help coordinate care and make accessing treatment with us as simple as possible.

The Support at Home Session

Every visit follows the same simple approach, whatever a client’s mobility, stamina or comfort on the day calls for. Your practitioner draws on years of clinical experience and evidence-informed practice to choose the treatment method, frequency and duration most likely to make a meaningful difference. Our clinic uses modalities such as Acupuncture, Remedial Massage, Cupping and Trigger Point Therapy. See our Treatments page for more detail on any of them.

One consistent rate applies to every visit, whether it’s a client’s first appointment or their fiftieth, set out in our Fee Schedule.

What Makes It Different

• Pain-focused care. From experience, we know pain is often the greatest concern for patients in this age group, so our treatments focus on reducing pain, inflammation and improving mobility.
• More time, more support. Extra time and hands-on assistance around the clinic for clients with decreased mobility. Wheelchair access is available.
• Care that goes beyond the session. Personalised lifestyle and movement recommendations, check-ins between appointments and communication with your practitioner for guidance and support.
• Continuity of care. Clients see the same practitioner wherever possible, with shared clinical notes ensuring seamless care when another practitioner is needed.
• Registered healthcare professionals. Every client is assessed and treated by an AHPRA-registered practitioner, bound by national practice standards.
• A Comprehensive Care Review. Conducted at the start of care and every quarter at no extra cost, ensuring treatment remains aligned with each client’s personal health goals and progress.

The Comprehensive Care Review

For every Support at Home client we see, we go beyond a standard treatment visit. Each client receives a complimentary Comprehensive Care Review at the beginning of their treatment journey and approximately every 12 weeks thereafter, incorporated into their regular appointments at no additional cost.

This proactive approach helps us monitor progress, revisit personal health goals and identify any changes or plateaus in progress. It ensures treatment continues to meet each client’s evolving needs, supporting their independence and quality of life.

What It Includes

• Reassessment. A pain score plus concrete, personal function measures: however far they can walk, how long they can garden, whether they can drive again, repeated every review so improvement is tracked over time rather than assumed.
• A goal that matters to them. Set in the client’s own words and revisited every review, for example “walking to the letterbox unassisted.”
• A written treatment plan. Plain-language, large-print, updated each quarter and kept by the client between visits.
• Practical Support at Home. Where appropriate, we provide simple exercises and movement recommendations to help clients build on their treatment progress in everyday life.

If you’re a case manager, these reassessments and treatment plan summaries can support your own reporting directly, with the client’s consent, so there’s nothing separate to request from us.

Included automatically for every Support at Home client, nothing extra to arrange.

Ready to Get Started?

Whether you’re the person receiving care, a family member helping arrange it, or a case manager referring a client, the next step is the same: Simply call our team and we’ll help you understand the next steps to accessing treatment on (02) 4709 6727. No referral form, just a call to get started.

Already receiving Support at Home? Ask your care partner whether acupuncture could be included in your care plan to help manage pain and support your independence.

Prefer not to call right now? Click below and we’ll get in touch with you.

New Patients

Dedicated client carpark with an accessibility space, wheelchair access door direct from the carpark, and an accessible toilet on site.